Terms & conditions

General terms and conditions

  • Your reservation with Delta Hotel is a legal binding contract on which the general terms and conditions apply.
  • The Uniform Conditions for the Hotel and Catering Industry form an integral part of these conditions.
  • Where these conditions differ from the Uniform Conditions for the Hotel and Catering Industry, these conditions apply.
  • Delta Hotel reserves the right to change the conditions at any time without notice.

Cancellations and no-shows

  • Late cancellations and no-shows will incur a charge of the first night of your stay of all reserved rooms.  For group bookings a different cancellation policy will apply which will be communicated to the guests directly.
  • For individual travelers, cancellations are free of charge until 48 hours before arrival date.

Check-In and Check-Out

  • Check-in time is from 14:00 .
  • Check-out time is until 11:00 .
  • Unauthorized late check-out will incur a charge equal to one night stay.

Minimum Stays

  • Minimum stay three nights for arrival on Friday.
  • Minimum stay two nights for arrival on Saturday.

House Rules

  • No pets allowed at Delta Hotel.
  • Visitors are not allowed in the rooms.
  • Guests under 18 years of age can stay at the hotel with adult supervision only.
  • It is strictly forbidden to engage in illegal activities on Delta Hotel premises.

Responsibility

  • We decline responsibility for items left in the rooms, safe or luggage room.

Terms and conditions for groups

Group booking is a booking of 5 rooms or more.

Different terms and conditions apply for small groups of between 5 and 10 rooms and big groups of over 10 rooms.

General

  • Group bookings are accepted no later then 1 month prior to desired arrival date.
  • The Uniform Conditions for the Hotel and Catering Industry form an integral part of these conditions.
  • Where these conditions differ from the uniform conditions for the Hotel and Catering Industry, these conditions apply.
  • Delta Hotel reserves the right to change the terms and conditions at any time without notice.

Settlement

  • 25% of full reservation price is due upon confirmation by bank transfer ( Bank details will be supplied upon request ).
  • Small groups ( up to 10 rooms) - balance is due by 1 month prior to arrival date.
  • Big groups ( over 10 rooms ) - balance is due by 2 months prior to arrival date.

Cancellations and no-shows

  • Cancellations will be accepted via written communication only ( fax,
    e-mail etc. ).
  • Small groups - cancellation free of charge is possible up to 1 month prior to arrival date - your down payment will be refunded.
    Late cancellation or no-show will incur a charge of the first night or 50% of full reservation, whichever is greater.
  • Big groups - cancellation free of charge is possible up to 2 months prior to arrival date - your down payment will be refunded.
    late cancellation - up to 1 month prior to arrival date will incur a charge of the first night or 50% of full reservation, whichever is greater. late cancellation - later then 1 month prior to arrival date or no-show will incur a charge of the full amount of the reservation.

Check-In and Check-Out

  • Check-in time is from 14:00 .
  • Check-out time is until 11:00 .
  • Unauthorized late check-out will incur a charge equal to one night stay.

Minimum Stays

  • Minimum stay two nights for big groups.
  • Minimum stay three nights for arrival on Friday.